Knowledge Base

Find answers to questions about Junga.

Knowledge Base

Can we change Primary Keepers without losing data?

Yes! You can change the Primary Keeper without losing data by inviting another member to be the new Primary Keeper.

Visit My Village > Keepers > New Invite to send a secure invite link by email.

If the new Primary Keeper is already connected, you can adjust their access: open the Keeper/'s profile in My Village > Keepers. Then edit and adjust the Role to "Primary".

Once the new Primary Keeper accepts the invite, the previous Primary will be downgraded to a Co-Keeper and the new Primary will take over billing and account management responsibilities.